User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add coaching feature for silent monitoring

During silent monitoring of Webex Contact Center, there is only an barge-in button. I would like to have the ability to move to coaching (whispering) added.

  • Guest
  • Apr 19 2024