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Enable alert description in PagerDuty Webex bot for WebHooks V3 type of notifications

Hi team.

Hope you all are safe. Recently PagerDuty dropped out a new version of WebHooks - V3. We do have PagerDuty Webex bot for getting notifications to our Webex spaces. We came up with an issue, that PD Webex bot currently doesn't support sending alert description by using PD WebHooks V3. I would like to suggest to make it, because it is very useful to know exactly what happened, not going to PD. In case you don't have direct access to PD, or something happened and due to some reasons you can't access it, you can look in Webex space room and know what happened, where and fix it. PD WebHooks V2 will be lose functionality in March =(

Best Regards,


  • Roman Krekhovets
  • Nov 3 2022