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Never fails - people still don't realize they are on mute. How about changing the screen background color when you are on mute, perhaps a nice shade of muted red? Something that you would see no matter where you are looking on the screen as it is obvious not many people are looking at the mic icon at the bottom.
We are addressing this in a different way where Webex will detect that user is talking into mute and will notify the user.
Planned in 40.12
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@Cisco:
in case you take this "background-color"-approach, please keep color-blind people in mind when selecting the status-colors.
or how about this:
make the Webex-Client recognize when someone who is muted starts speaking and pop up a message: "You are currently muted. Want to un-mute?"
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This needs to be implemented both when in meeting mode AND when sharing a screen or application.
I realise there are a lot of iterations on when you want to be muted and when you DON'T want to be muted, but the case in question can be identified by the following conditions:
Your microphone is on mute (obviously)
AND one of the following
You are speaking at a volume above a certain threshold, OR
You are sharing your screen
I also realise that #2a above is a bit tricky to implement in a noisy environment, but if someone is in a noisy environment the constant changing background may encourage them to find a quieter place!
At the very least, and implementable immediately, is the colour of the "You're sharing your screen" message background. It should change from orange to red when on mute.
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