User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Remove global visibility for services for Support admin role.

When a user is provided with Support admin role, upon access to CH they are still able to see global org features for the purchased services.

Example: From services:

Upgrades & Migrations section

Calling section

Hybrid section

The panels are visible for the admin, even tough they do not have sufficient privileges to operate with them. Which accordingly results into >HTTP Status 403 - Forbidden pop up error - Correct behavior when the user is not full admin. (spark-admin)

The support admin idea is to provide access to reporting and analytics , and having additional features and services available may lead to unnecessary complications.

  • Svetoslav Milanov
  • Nov 29 2022