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InformaCast integration with Webex Calling

Cisco UCM customers have leveraged a rich integration with the InformaCast Emergency Notifications and Paging suite, in particular in the Education, Health Care, Manufacturing and Government verticals. The long term goal is to achieve the same with Webex Calling. This would include the ability to program buttons on a MPP set for dialcast use, MPPs to receive an audio playback message and an easy provisioning approach with the Control Hub.

  • David Tucker
  • Sep 22 2020
  • Future consideration
  • Jeffrey Volk commented
    November 29, 2023 15:17

    submitted in 2020..... and its over 3 years later and still nothing.

  • Guest commented
    July 28, 2021 18:43

    I would just like the ability to send every webex user a message. If we need to announce a major faeture update, change or emergency situation, Admins should have an option to message all users or even groups of users.

  • Michael Dempsey commented
    March 11, 2021 20:11

    A phone system is a tool / Singlewire enables a whole suite of business use cases you can do with that tool. We have clients that have literally purchased a Cisco phone system specifically to enable Singlewire! Singlewire is not just an add-on / afterthought - it drives solution driven sales. If Cisco wants to be successful in the cloud space -- full Singlewire capabilities would be a clear differentiator over MS Teams / Ring Central / Zoom calling / 8x8 / etc.


  • David Aloisi commented
    March 08, 2021 14:50

    We need this ASAP.

  • Danny Stutts commented
    January 04, 2021 21:11

    We need this badly. It is critical for SLED accounts - currently the biggest hold up with getting Webex Calling into these accounts.

  • Guest commented
    December 08, 2020 21:51

    This is a must have for education!

  • Naseer Din commented
    December 08, 2020 18:34

    We need this integration.

  • Jayson Tobias commented
    December 08, 2020 18:13

    How is this not already a thing? This needs to happen ASAP.

  • Mahendra Jog commented
    December 08, 2020 17:53

    We absolutely need this!!

  • Greg Reed commented
    December 08, 2020 17:46

    Need this asap!

  • Guest commented
    November 19, 2020 19:58

    We are losing deals because Informacast is not available in WC. Please get this fixed ASAP!

  • Kim Skelton commented
    November 18, 2020 17:09

    Would be a nice feature if you're able to add with out causing additional issues.

  • Guest commented
    October 28, 2020 13:59

    Agreed needs to be done ASAP

  • Guest commented
    October 26, 2020 16:00

    Cisco...get this done!

  • KEN WINSTRAND commented
    October 26, 2020 15:06

    This needs to happen.

  • Jason Smith commented
    October 26, 2020 13:32

    Definitely a good idea!!

  • Stephen Lusk commented
    October 26, 2020 12:48

    Would be a nice option.

  • Guest commented
    October 26, 2020 12:45

    This would be an excellent enhancement to WxC and provide a competive advantage over other cloud calling platforms. I agree that this is a must for the K-12 market if we have any hope of adoption.

  • Steve Qin commented
    October 08, 2020 18:16

    In almost every K-12 account, this feature becomes show stopper with WXC. Strongly suggest BU put this on priority list before we lose ground in K-12 market to MS

  • Don Needham commented
    October 08, 2020 17:28

    Not having this integration severely limits Webex Calling into K-12 accounts. We need this for safer school initiatives!

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