Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Stranded Calls feature only works when all agents signs out of the quoue. It would be very useful if the policy also took effect when all agents in the Call Queue are on Do Not Disturb (DND).