User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

WebEx CC Supervisor Force Agents to Go Ready from Idle

As of now WebEx CC Supervisor can only sign out an agent but Like Fineese we need this feature that supervisor can able to able to change agent state to available from Idle

  • Guest
  • Dec 28 2022