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Webex Mobile and Desktop App - Contact search by extension with no results

Accessing the “Contacts” tab, we are searching for a user/contact by its extension and it is not possible to find it. Example: Contact number is: +**351212494983** and if we search for “**4983**”, we cannot find the contact. If we search for “**212494983**”, we also cannot find the contact. The only way to find contact has to be with “+**351212494983**” or by your email address “**voz.dpe+351212494983@gmail.com”**.


We need a way to query the contact by its extension?

  • Rita Butman
  • Jan 10 2023
  • Future consideration