User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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RoomOS 11 In-Call Keypad Accessibility

The current in-call keypad in RoomOS 11.2 is less accessible than RoomOS 10.


The touch targets and letterings are smaller, requiring more visual attention and precise inputs.


There are columns of dead space between numbers requiring inconsistent travel when tapping horizontally vs vertically.


Lack of borders on either side of keypad make it more likely that a user accidentally close the window while tapping 1, 4, 7, 3, 6, & 9.


The keypads on the Desk and Board series are not affected by this re-design.

  • Guest
  • Jan 18 2023
  • Adam Trenkler commented
    26 Feb, 2023 05:19am

    the whole keypad menu is more hidden than it was, it should be one button while we cały some IVR and not hidden in”…” then key pad ….

    you loose time to put id in