User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Customise RONA timer to per queue basis

Different teams or queues have different requirements for RONA timeout. This is possible on UCCX

  • Kent Batley
  • Jan 23 2023