Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
We have customer's that directly answers toll free numbers. Withough being able to assign them directly to users, it makes us create a call queue or an AA just to forward it all to users.