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Enable recording for the web app /portable devices such as Chromebook .

The customer reported that she was able to record her sessions using her Chromebook device, and she last did it on December 27th , 2022.

however, this feature has stopped now and this is highly inconvenient.

Our Help article on known issues and limitations for recordings mentions the following:

"If you start a meeting by phone, you can't record it."

"Recording on your computer is currently only available from the desktop app. If you start a meeting from a device using the web app, such as a Chromebook, you can't record it".




  • Ahmad Saeed
  • Jan 24 2023