User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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I hope that the following accounts can be improved so that the chat history can be inherited to the new organization even after being claimed. Users in the consumer (free) organization.

I found that the following types of users cannot use Delayed claim, which also leads to the fact that after such users are claimed, their own chat records will be deleted and will not be inherited. I hope it can be improved so that the chat history can be inherited to the new organization even after being claimed.
Users in the consumer (free) organization.

https://help.webex.com/en-us/article/nceb8tm/Claim-users-to-your-organization-(%22convert%22-users)

  • Mingyang Li
  • Jan 25 2023