Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
The goal is to align DTMF among Cisco Webex and CMS to improve the user experience, but is not possible today:
-CMS is missing some DTMF features present in Webex (Such as rise hand) and the ability to toggle on/off reach feature with the same key.
-While users on Webex complained by the fact that some DTMF combination are not intuitive, it will be good to have the possibility to customize by tenant.