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Option for Webex app to know what type of call to initiate when calling back from iOS call back history

User A - User B - User A - is a Webex user who makes a Webex 1:1 call to User B

User B does not pick the call

User B - Missed Call (on the iPhone native call) iphone and Webex also shows notification.

User B sees the name of the user who tried to reach on iOS call history

User B - tries to call back

However, the call gets established via MRA/CUCM instead of the way the call was received(i.e. via Webex)

If there is a mechanism for Webex to understand what type of call was received from the missed call then it can initiate the call back appropriately. (Webex 1:1)

  • Vijay Sundaram
  • Feb 7 2023
  • Planned