User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Option for Webex app to know what type of call to initiate when calling back from iOS call back history

User A - bernhard.reindl@a1.at User B - berni.reindl@item-international.at User A - is a Webex user who makes a Webex 1:1 call to User B

User B does not pick the call

User B - Missed Call (on the iPhone native call) iphone and Webex also shows notification.

User B sees the name of the user who tried to reach on iOS call history

User B - tries to call back

However, the call gets established via MRA/CUCM instead of the way the call was received(i.e. via Webex)


If there is a mechanism for Webex to understand what type of call was received from the missed call then it can initiate the call back appropriately. (Webex 1:1)

  • Vijay Sundaram
  • Feb 7 2023
  • Planned