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Allow WebEx Team Mac apps to join multiple meetings at once

Currently whenever UCM call or Webex meeting are engaged, user won't able to initial or join a second meeting from their Mac desktop apps.

It seems like there is some limitation which stopped the app from initialing a second meeting.

This feature is accessible from the Windows base desktop app, so ideally we should make the same feature available across different platforms

  • Kevin Chan
  • Feb 7 2023
  • Noor Mahmoud commented
    15 Feb, 2023 08:06pm

    The addition of this functionality will be highly impactful for our day-to-day work in Duo Support.

  • Charles Jones commented
    15 Feb, 2023 05:01pm

    Upvoting this feature. This would greatly help the Duo Support team.

  • Blake Urbaniak commented
    15 Feb, 2023 04:59pm

    As other comments have stated, this functionality is essential in cases where a UCM call must be transitioned to a screen share for support purposes.

  • Brianna Davis commented
    15 Feb, 2023 04:57pm

    Upvoting this as it would be super useful for the tech support team.

  • Hendrik Van Oosten commented
    15 Feb, 2023 08:27am

    This would be a very useful feature for the Duo Tech Support team.

  • Justin Kim commented
    13 Feb, 2023 11:01pm

    Crucial for Duo Support's ability to provide a seamless and positive support experience when a screen share is necessary from a Kit that calls in initially.

  • Kevin Tian commented
    13 Feb, 2023 10:54pm

    Support for multiple meetings in UCM calls and Webex meetings in the macOS client is necessary for positive customer support experiences as a large percentage of meetings require a screen share. It is crucial this becomes a core feature for macOS.

  • Liz Salemi commented
    13 Feb, 2023 10:37pm

    This is essential for our support engineers to provide our customers with a seamless support experience. If a customer calls in and our support engineer answers it and needs to do a screen share, they currently need to "schedule" a meeting and provide the customer with a meeting number, hang up and trust that they will be able to reconnect via webex meetings. This also will affect or collection of metrics from a management perspective.

  • Rick Rizk commented
    8 Feb, 2023 01:13am

    This would be a very useful feature for us tech support eng. team

  • Juan Gabriel Arguedas Duran commented
    7 Feb, 2023 08:42am

    Please help to enable this feature on Mac since it is necessary to help the customers to troubleshoot their issues.