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Block sensitive and personal information from being sent via chat messages in Webex

The client would like to prevent sensitive and personal information from being sent via chat messages in Webex. The settings in Control Hub are only having options for preventing specific files from being sent, external clients to join the messaging rooms etc..

The client would like to prevent information such as IBAN, CVV, CVC and personal details regarding the owner of the card.

Creating settings in Control Hub that are managed for rules about the information that is being sent in the chat messages would allow the clients to customize the Webex application based on their privacy and security needs.

Aleksandar Angelkov
Feb 8 2023

Control Hub & Administration: Compliance

Comments (3)
Votes (20)

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Sajid Pasha Muhammad commented

March 23, 2023 11:56

Same option is available with WebEx Contact Center. below link FYR

https://help.webex.com/en-us/article/3srgv1/Security-Settings-for-Webex-Contact-Center#Cisco_Task_in_List_GUI.dita_2de9d95e-9195-4abb-afe0-cef74f18d9cc

Security Contro...

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Sajid Pasha Muhammad commented

March 21, 2023 07:39

https://community.cisco.com/t5/webex-administration/block-sensitive-information-from-being-sent-via-webex-chat/td-p/4790429

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Sajid Pasha Muhammad commented

March 09, 2023 14:29

https://community.cisco.com/t5/unified-communications-infrastructure/using-zerto-collab-application-replication-from-main-site-to-dr/td-p/4725183

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