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Call's person to voicemail directly (not using CFA or through transferring)

According to this document: https://help.webex.com/en-us/article/5zw7v8/Call-a-Person's-Voicemail-Directly it is possible however, only with CFA and through transferred calls.

  • Sarah Valeria Ivette Lopez Chavarria
  • Feb 9 2023
  • Tommy McLaughlin commented
    17 Jan 20:09

    Customers that have deployed Webex Calling are continuing to reach out about the ability to call directly into voicemail as was available in CUCM and Unity for years.


  • Matt Enghauser commented
    10 Jan 14:20

    Running into this same issues on deals where customers had this feature with competitive and lower cost solutions. This needs to be a standard feature without the need for using feature access codes

  • Brianna Iannello commented
    10 Jan 00:04

    We claim this feature is available and it was on CUCM. Need to have this feature

  • Gary Pesta commented
    09 Jan 23:58

    Need this feature to stay in line with all other solutions.

  • Jennifer Broderick commented
    December 22, 2023 00:12

    It is embarrassing that I had to tell my customer that the *55 +ext feature to transfer direct to voicemail does not work. Especially when you have an article claiming it does.

  • Guest commented
    February 23, 2023 21:08

    Confirming this only worked during a call transfer. When dialing *55+ext from the start, I'm told the call cannot be transferred.

  • Guest commented
    February 09, 2023 19:38

    I use this feature in CM/Unity to test voicemail and not bother the person. I was able to create a pattern in CallManager * followed by a person extension that would get me to voicemail. It has been helpful in the past.