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Settings to switch primary MPP

You need a way to switch the primary MPP.

If you assign more than one device to your account, the first device added will be the primary, and the only way to change it is to remove all devices and add them again.


I would like to be able to change it via Control Hub or API.

  • GENKI
  • Feb 16 2023
  • Planned
  • Admin
    Alec Walker commented
    20 Feb, 2023 10:01pm

    Yes, that is planned as part of this!

  • GENKI commented
    20 Feb, 2023 12:19am

    I'm using the Call Controls API to allow one-click calling from the primary device.

    You can make a call from the primary device by using the Answer API to respond to the callId that is received by calling the Dial API.

    If the concept of primary device disappears, I think the Answer API will need a deviceId parameter.

    Is that planned as well?

  • Admin
    Alec Walker commented
    19 Feb, 2023 04:15pm

    We are planning to remove the distinction of primary vs. secondary. Key differences between the two include monitored lines (which is planned to be supporting in CY1H 2023), and the assignment of auto-answering associated with primary devices (delivery time CY1H 2023). ONce these features are in place, there will not be a distinction of primary vs. seconday.