User Community Feedback

When running Webex Calling Reports like "Calling Detailed Call History", "Call Queue Stats" or "Call Queue Agent Stats", the only filter available is the "Report Period". This produces the report showing the data for the whole system, which could be massive. We'd love the ability to have a filter when running these reports, like the Call Queue, Location, Number, User or Device. This will allow us to schedule reports for individual teams and have them sent directly to the team leader with the information they are interested in. At present our administrator needs to run the report and have it sent to them, edit the report in excel and apply filters, then email the filtered report to the team leader. Having filters on the report will save our administrators 10+ hours per month.