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Download Existing Greetings on WebEx Calling AA

Please provide an option to download exisitng WebEx Calling AA greeting. this is must needed, very basic feature which is not there

  • Guest
  • Feb 20 2023
  • Future consideration
  • Admin
    Alec Walker commented
    7 Oct, 2023 07:23pm

    So we are looking to implement this capability. There's some media services we need to update in order to do this, but we are planning on this in CY2024. Hopefully we will get this done early in 2024. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.

  • Stephen Lusk commented
    21 Feb, 2023 06:23pm

    I think the use case is to back up what is currently in production before you replace it, just in case you dont still have that wav file on hand.


  • Guest commented
    21 Feb, 2023 07:59am

    see below same idea who had 26 votes so far but no response from Cisco!!!

    https://ciscocollabcustomer.ideas.aha.io/ideas/WXCUST-I-5882

  • Guest commented
    21 Feb, 2023 07:58am

    for example if we have a WebEx calling AA and in after hours there is a greeting already uploaded and now we need to replace it with holiday greeting but before we do that we want to download and save that after hour greeting so that we upload it again once holiday is Over. And at this time there is no option to download current greeting

  • Admin
    Praveen Kumar Garlapati commented
    21 Feb, 2023 07:34am

    Please elaborate on the use case and intent for having this option.