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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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Webex Calling App Integrated with Webex Contact Center

If the customer is using both Webex Calling and Contact Center the calling app should be integrated into the Webec Contact Center Agent Desktop so the Agent does not need to have two applications open to be able to answer calls.

  • Guest
  • Feb 22 2023