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Webex Control Hub Report Download filename length

Whenever I run a report in Webex Control Hub and press Download once it's complete, it creates a Zip file in the Downloads folder on my computer. If I try opening this ZIP file I get an error saying "Windows cannot complete the extraction. The destination path is too long. Rename the Compressed (zipped) Folder and try again.

The name is the zip file is in the format Call Queue Agent "Stats_b64845d870994bc3939b0351f1231de3_Coates Hire Operations Pty Limited_2023-01-24_2023-02-22.zip", which is over 100 characters long. The csv file inside it is the same length.

To view the report, I need to rename the zip file to something much shorted and then it can be opened. This is a pain and i have to do this for each report I run.

Please make the download file names much shorted in length when they are created from Webex Control Hub.

  • Robert Gardner
  • Feb 23 2023
Control Hub & Administration

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