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Disabling Webex Survey in Webex App

Add the ability to disable the Surveys in Webex app that asks the users about their experience in Webex app.

George Awwad
Feb 27 2023
Will not implement

Webex App: Fundamentals: Settings/Preferences

Comments (2)
Votes (51)

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Jason Thals commented

October 15, 2023 23:16

That's reasonable for an office setting. It is not reasonable for WebexCC, using WebexCalling for the voice path. An additional few seconds to reject the survey adds up and rapidly become a material cost for WebexCC customers.

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Manali Dongre commented

October 10, 2023 01:27

Asking for feedback is a way for us to get direct feedback from users on their experience and improve the product based on that. We are looking at making survey results available via Control Hub. But we will not have a toggle to turn off surveys. Asking for a 5 star rating on the users' experience is a pretty standard industry mechanism of asking for feedback.

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