User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Simplfy phone Re-assignment Process

Please simplfy phone re-assignment process from one user to another instead of deleting it from one user and add it again to new required user.

  • Guest
  • Feb 27 2023
  • Planned
  • Admin
    Alec Walker commented
    24 Apr, 2023 10:46am

    There are two approaches to this:

    1. With the newly launched Hot Desk feature, you have the ability to "assign" a device to one user, and then move the assignment to another user without re-registering the device. This capability will be extended with a default and long-term Hot Desk assignments.

    2. The other option on the roadmap is to move a device from one user (or workspace) to another. This is not on the short-term roadmap, but is in consideration for CY23. This would allow moving assignment and retaining much of the original settings.