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Allow for regular expression to validate call forward number on Webex App

Webex App allows users to set up call-forward-all for the phone function.
However, Webex does NOT validate the number (that the user enters) at all. For example, I was able to enter junk and Webex accepted it. Pls see screenshot attached.

Given organizations may have different conventions on prefix numbers (for example: prefix "9" to make external calls etc.) and restrictions (for example: users cannot call-forward to International locations), it will be very helpful if Webex would implement the ability to control the number, using regular expressions, which the admin can set up on the Control Hub.

This will also avoid users entering invalid numbers and then wondering why incoming calls to their lines did NOT get forwarded.



  • Guest
  • Feb 28 2023
  • Guest commented
    28 Feb, 2023 03:58pm

    Forgot to attach screenshowing I was able to enter a junk string and save.