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Hot Desking | Webex Meeting Chats on Video Endpoint forwarded to Webex App for Viewing

Feature Request:

  • Forward Webex Meeting Chats on Video Endpoints that users are signed into via Hot Desking to their Webex App for viewing chats within either a Direct Message or Space.


  • Hot Desking on a Video Endpoint (ex: Desk Mini) knows the user signed in

  • Joining a Webex Meeting on the Video Endpoint knows the user from Hot Desking.

  • Chats sent in the Webex Meeting app from Participants appear on the Video Endpoint as a popup notificiation, but then disappear and are not viewable on the Video Endpoint.

  • There is no way to grab the chats/links (other than signing into Webex Meeting Desktop app which shows as being joined twice in the Webex Meeting).

  • Since Webex knows I am signed into the Desk Unit and called into the Webex meeting, Webex should forward all chats in a Webex Direct Message or Space to easily view Chats within the Webex Meetings.

  • Guest
  • Mar 1 2023