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change the display order to family name+first name

when we using registration feature to schedule a meeting, we cannot change the display order for first name& the last name. In Asia especially in Japan, user always input the family name(last name) before the first name.

Could we do sth to let the customer can change the display order by himself?

  • Yulong Jin
  • Mar 6 2023
  • Future consideration
  • Guest commented
    27 Feb 06:53am

    Can you please change the display order to first name + last name in the Webex Contact Center as well?

    We have received a comment from a customer (user) in Japan that it is very difficult to see.

  • Steffen commented
    17 Nov, 2023 11:08am

    Also some german customers requested to have the option to change the displayed name from "Firstname Lastname" to "Lastname, Firstname". Especially for the message- and contacts-section.

  • Yulong Jin commented
    6 Mar, 2023 06:06am

    Japanese customers always input wrong name.

    so if possible, we hope to change the display order of names to free choice.

    We can change the order of first name or last name