User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Device tags containing commas are disassembled by webex control hub after some minutes.

When a device tag's content includes commas within the string, e.g. a complete address (170 West Tasman, Dr. San Jose, CA, 95134 ,USA), the tag is disassembled into additional tags as after a while. Upon adding the tag, it remains a single tag, containing the string .When customer re-opening the device's page in a few minutes after the tag has been added, it is then disassembled into a number of shorter tags. The delimitator are to the commas.

The added the tag in CH - Devices - selected Device in my trial - added the below tag, as example

After BEMS escalation, BU confirmed this is working as design, requested to open AHA for improve this in the product

  • Claudia Lazo
  • Mar 7 2023