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Webex Calling Voicemail - Add unified mailbox functionality

Add unified mailbox functionality to Webex Calling voicemail like Unity Connection has. For organizations moving migrating to the cloud, it feels like a step backwards to have voicemail available only in the Webex app or on a phone. Emailing a copy of the message to an email address is okay, but deleting the email does not delete the voicemail message or vise versa. The hybrid calendaring connectors with Exchange Online (M365) or Google could be enhanced to include the necessary permissions.

  • Guest
  • Mar 7 2023
  • Guest commented
    15 Mar 16:29

    Must have

  • Scott Hein commented
    08 Mar 16:42

    This is a critical requirement in many legal firms. Have two right now we are trying to drive to Webex Calling MT that leverage Unified Mailbox today - both in the 2000 license range each. And anticipate many more of the law firms we support in DC market will require.

  • Emenike Whitfield commented
    15 Feb 23:19

    Partner has $3 million opportunity and customer has been asking for unified messaging since the sales cycle began.

  • Guest commented
    29 Jan 15:34

    This item has one of the highest number of votes on this whole forum, please make this a future deliverable.

  • Carl Newton commented
    23 Jan 16:05

    SFID 57457470 lost in part due to this. Customer has 14k employees and €6.2B Revenue. Initial deal value was $280K with opportunity to expand. Customer is a current on premise CUCM Customer and looking for the next step.

  • Dennise Gearty commented
    23 Jan 06:11

    Yes, please.

  • Peter McCrindle commented
    December 14, 2023 11:45

    essential feature to have

  • Guest commented
    October 25, 2023 16:28

    This is an important feature that is lost. Especially with department account emails, where multiple users are checking/handling voicemails for a department.

  • Guest commented
    August 03, 2023 18:13

    Nice to have feature !!