User Community Feedback

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The voicemail menu does not let you change greetings under option 3 which is titled "greetings"

When users call into the voicemail portal they hear:

  • To access your voice mailbox press 1

  • To go to the greetings menu press 3

When a users presses 3 they are only provided options to record their name not greetings.

Greetings are found under main menu option 1 ("voice mailbox")

This is very confusing to users. At a minimum please consider changing the wording on the first menu to say: "to record your name" rather than "greetings". But for the best user experience, move the greeting options under the main menu option 3.

  • Guest
  • Mar 8 2023
  • Jeremy Schwertfeger commented
    22 Mar, 2023 02:14pm

    Great suggestion Amos!

  • Guest commented
    9 Mar, 2023 01:16pm

    Please fix this.

  • Cory Stull commented
    8 Mar, 2023 10:36pm

    Agreed - Please fix this.