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Allow admins to control the suggestions for invitees when scheduling via the Webex app

The way the Webex app works currently is that it would cache users who have been participants in sessions, where you participated as well.

Example: If I was to join a session, where a user John Doe joined, the next time I go to schedule a meeting from the Webex Scheduler in the Webex app and start typing "John" in the field for adding invitees, Webex would suggest the John Doe I joined a session with.

Issue: If there happens to be a John Doe 2, who is an internal user of my company, he would also show in the suggestions for invitees.

This causes a conflict and possible security issue if I click to invite the "wrong" John Doe - e.g. I wish to invite John Doe 2 but click on the user who is unknown to me but we joined a session together once.

These suggestions could be removed by resetting the database, but the need is for the Webex admins to have control over this:

  1. Either be able to limit the suggestions to internal users only

  2. Or remove the suggestions altogether

  • Adriana Kaneva
  • Mar 16 2023
  • Future consideration