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Visual Voicemail for lines added as additional line appearances.

Customer added as additional line appearances in webex team app, the Webex app voicemail icon is erroneously showing the total number of unread messages for all lines that appear on the device.

BU confirmed this is working as expected, There is no support for Visual Voice Mail (VVM) for the lines added as additional line appearances. This is something that is on the roadmap but still not planned for a certain release.

Current behavior is to show the VVM only for the primary line.

  • Claudia Lazo
  • Apr 11 2023
Webex App: Calling: Cloud Calling

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