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Permissions for lower teir admins to manage phone / User adds and changes

Would be nice to get a little more granular for what say a helpdesk engineer can modify so call flows /numbers /locations do not get accedentally deleted.

  • Stephen Lusk
  • Apr 19 2023
  • Planned
  • Admin
    Alec Walker commented
    24 Apr, 2023 10:13am

    A location administrator, with access limited to the configuration of users, workspaces, and location features will be launching in CYQ2 2023. This allows the assignment of numbers (but not the delete of numbers), and the configuration of services, but not the delete or create of users, workspaces, or locations. Read-only admin roles exist today, as to device-only admins and user-admins (with limited capabilities). Those roles will eventually be combined with the upcoming location-admin role so you can have more granular control within a location, too (e.g. "location admin A" has "read-only" access to location A. Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.