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Ability to control Webex password lock out parameters when using Broadworks authentication

Currently Webex will lock a user for 10 mins if the password is entered incorrectly three times when using Broadworks authentication. We have user lock out configured as ten attempts in the Broadworks platform. When Webex locks a user, we have no control over the locking time nor any ability to manually unlock the user even if we reset the Broadworks password. We would like the ability to configure these lock out parameters such as the ability to manually unlock user after password reset, lock out duration and to be able to see users that are locked out.

  • Ricky Chen
  • Apr 24 2023