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Support Other Group Pickup of Webex Calling MPP Devices for Calling Migration Customers

Other Group Pickup Function is following function of CUCM.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/14SU2/cucm_b_feature-configuration-guide-for-cisco14su2/cucm_mp_caf87bc5_00_call-pickup-12-0.html

The Other Group Pickup feature allows users to pick up incoming calls in a group that is associated with their own group. The Unified Communications Manager automatically searches for the incoming call in the associated groups to make the call connection when the user activates this feature from a Cisco Unified IP Phone. Users use the softkey, OPickUp, for this type of call pickup.

currently there is no other group pickup funciton and OPickUp softkey in Webex Calling and MPP devices.


To improve the call pickup function of webex Calling, would you please consider to support this function for our Webex Calling Migration customer?


  • Takayuki Shimizu
  • Apr 27 2023