User Community Feedback
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.
NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.
Suggest using recently announced new feature "Caller ID Number Selection" for this use case. You can find more details about this feature in the links below
https://help.webex.com/en-us/article/rdmb0/What's-new-in-Webex-Calling#reference-template_9f4765d4-28c6-4747-889e-178bb8a97fc0
https://help.webex.com/en-us/nh3x9zt/
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I'm having this exact same problem, with SR 696225843 open about it right now.
No progress, just push back saying "Unfortunately by design that is not possible. The Outbound Caller ID is set per location".
Weird that I could do it with UCM on prem, and others with net2phone and 3CX do not have this limitation.
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We have customers requesting this feature. To limit the ability to set the callerID to a single location and not be able to set the main number to different phones across the environment is very lacking. Please fix it.
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