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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Add other Music on Hold options besides a singular audio file

We currently have a streaming music on hold service (Easy on Hold) with our on premise Cisco system. When we migrate to the cloud, we would like to continue with this music on hold solution; however, only upload of audio files is allowed at this time.

  • Megan Flaherty
  • May 4 2023
  • Shira Harrison commented
    22 May, 2023 10:06pm

    That would be a great addition to the very annoying music or the one file that repeats itself.