User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Move Delete Button for Flow Options to End of List

In other areas of Webex Contact Center, such as Provisioning, the options button list typically shows View, Edit, Copy, Delete, etc. However, in Flows, the options list shows Edit, Delete, Copy, Export.


The opportunity to accidently select Delete is very high for users who do not pay close attention to the options presented.


For continuity throughout the system and improved user experience, I recommend moving the delete button to either after the copy button or at the very end of the list after export.

  • Allen Sproul
  • May 10 2023