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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

WxCC call transfer with Enter/Return rather than clicking transfer with mouse

Agents who transfer a lot of calls type or select the phone number and can only transfer by clicking transfer. The ability to use Enter/Return keys rather than clicking the transfer button would simplify and speed up the process.

  • Guest
  • May 11 2023