User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

About HD cameras glitching when using webex products/virtual background.

Customers experience issues when using their own HD cameras(will work but still no virtual background etc)

on the article https://help.webex.com/en-us/article/fw8u4j/Webex-Video-Support there is a list of tested cameras that work properly with webex products.

Perhaps the article can be updated with more HD cameras tested and on future software updates, more cameras can be used and work correctly.
(e.g. of camera experiencing glitch about no virtual background: Panasonic Lumix DG-100)

  • Haris Koutsouris
  • May 15 2023