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Detailed Admin activities are needed when using the Directory Synchronization with Azure

When Directory Synchronization using Azure is enabled in Control Hub. The Admin Activities performed by the administrator within the Control Hub->Directory Synchronization->Instance Name-> Edit Configuration are shown in the Control Hub-> Troubleshooting Section->Admin Activities. However, by now those are too generic and do not explain what exactly the administrator performed.

The customer and TAC Engineers would like to get more details. For example, we would like to know when the administrator added a group or user and get more details (like user/group name, specific actions, etc.).

Currently is just shown in the next way:


Category: Org Settings.

Action: "Administrator changed configuration of instance Cisco Webex Identity for Azure AD Synchronization."

  • Daniel Padilla Esquivel
  • May 22 2023