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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Ability to change Global Variable default value via a Flow

This particular idea comes from a site closure (Fire) scenario. If site needs to close quickly a caller can ring in, enter a PIN and then Press 1 to Open Site or 2 to Close site. When press 1 or 2, this would set a Global Variable that could then be checked by other Flows as calls come in. At present in Webex CC, if you set a Global Variable in a Flow, the next call into a Flow uses the Default value rather than any new value set.

  • Guest
  • May 23 2023