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Migration wizard for moving users between locations

When you have a customer with a lot of users who routinely change locations it would be nice to have a clean way to select all the users in LocationA who are moving to LocationB in and initiate a move in bulk. With many customers, we have users who keep their extensions and DIDs when they move locations so it would be nice to have a way to move them to the new location without deleting all their calling features. It would need to move the user, extension, VM box, public number, etc to their new location.

If they are changing their extension and DID it would be nice to be able to select the users at LocationA who are leaving that location, then have a window where we can state the new location, extension, and DID for the user and have it move them quickly in bulk.

A use case example would be school districts where hundreds of teachers may shuffle between the various schools in the district. School IT is already stretched thin, so providing a way to allow them to move their users in bulk would help them immensely.

  • Kyle Rogers
  • May 23 2023
  • Planned
  • Admin
    Alec Walker commented
    8 Apr 01:11pm

    The ability to move users individually exists today (for users without a PSTN number assignment). the ability to move users with a PSTN assignment should be availablel shortly.

    The next version will allow for the bulk movement of users from one location to another. The timeline target for this is CY2024.

    Please visit the Collaboration roadmap on SalesConnect for more information. You can find additional information on Webex Calling Coming Soon as the release date approaches.