User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Need that Video EndPoint Series DX 70/80 registered on Cloud to Support 3x3 grid view.

Need that cloud-registered DX70/DX80’s support participant grid-view of at least 9 (3x3).

The customer have many VIP’s who use Webex Desk series endpoints - mostly DX70’s and DX80’s and one of the primary complaints is the fact that Webex cloud-registered DX70’s & DX80’s only support the display of up to 4 participants (2x2) on screen at a time.

Here’s a link which explains a little more:

Despite what’s stated in the article, when these same DX70/DX80 devices are registered on-premise, they can display up to 9 participants (3x3) at a time.
Similarly, Desk Pros registered to the cloud support a 9 participant (3x3) view, while if they are registered on-premise they support a 16 participant (4x4) view.

  • Aldo Gallardo Martinez
  • Oct 14 2020
  • Planned