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Create an email address for any Webex Teams space

I would like WE Teams to permit (like Slack already does) creating an email address for any given space I have access to. Then I can just send an email (or set up a rule) from an email system and it all goes to Teams.

I've done this with Slack and I really don't have to leave Slack any more since my email (those I've directed to) shows up there.

Having a @bot method to 'reply by email' would be trivial as well (since you're already giving the bot access to interact with your email).


  • Eric Young
  • Oct 15 2020
  • Need more info
  • Guest commented
    11 Dec, 2023 02:58pm

    I would love to see an email address per space added as a feature! For the exact reasons mentioned below, with wide support for email address as a notification option being the most important.

  • Guest commented
    19 Jan, 2022 03:35pm

    Michael Bissani - The problem with an Outlook Alert is that is it triggered from Outlook, and then is tied to a user. Notifications for system/service level alerts then won't be useful if Outlook isn't running. If you are tying to O365 or Exchange on premise, this requires administrative work to enable the integrations.

    Using a Webhook requires that the application sending the alert supports webhooks. The example of Cisco Emergency Responder is a good example of one that doesn't support that type of integration.

    Most systems support email notification as a minimum, so if you supported an email address per space, your notification compatability would be almost 100% (Provided the system sending the notification could reach a public email address)

    I would expect the format of the space email address could be something like:
    <guid or maybe custom string>@<webex site>

    With a relativly easy way to change the email address incase of spam.

  • Guest commented
    29 Dec, 2020 03:01pm

    I also want this feature. Slack assigns every group have an email address, so I can send messages to a group from Cisco Emergency Responder, or other High Level alerts from RTMT or Solarwinds. I don't need a new space to be created with each email alerts, in our case, I'd have 1000's of groups to delete every week, and a bot that pops up as says "check your email" doesn't fit the bill either.

  • Michael Bissani commented
    30 Oct, 2020 11:33pm

    Eric Young - We do support Outlook Alerts for Webex Teams where you can funnel specific emails from your inbox or other folders into any webex space.

    Are there other email platforms you're referring to that you'd like to see? You can also leverage Incoming webhooks here to post messages to a space: