User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

An option to be able to export specific user's details

We would like to have an option to export a file where we can see a list of the active users or inactive ones and different details at will.

This option is available in reports but it would be easier to find if it was on the users tab.

  • Jun 15 2023
  • Diaeldin commented
    15 Jun 04:16pm

    also i suggest to find a way to download users who they assigned in Queue .

    meeting ---- select site name --- settings --- WebACD --- Queues --- determine queue from the list --- go to the users --- Assigned to queue

    my suggestion is to find way to download this list after check select all