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Add ability to change outbound mask on Forwarded Calls.

Calls Forwarded to outside answering service based on ANI would be able to better route calls

Be able to change the outbound mask of calls that are FWD'd to outside lines.

Guest
Jun 15 2023
Need more info

Calling: Webex Calling

Comments (3)
Votes (2)

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Guest commented

July 17, 2023 20:52

We have TN that forward outbound to a contact center IVR. They need to display the calling parties number not the number they dialed into. We need to allow the calling parties number to be the outbound mask.

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Guest commented

July 17, 2023 20:41

Outside caller calls a virtual line that is FWDed to another outside line, would like to be able to manipulate the outbound mask that the FWDed call is using, right now you can only make it be the outside callers Phone number.

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Admin

Sanjay Sinha commented

July 02, 2023 13:16

Please provide details, I am not able to understand this.

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