User Community Feedback

Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

NOTE: All Cisco employees & Channel Partners must enter Ideas through this Ideas Portal.

Transcription for external voicemails

Currently we have transcription for voicemails that are stored internally; however, there is no transcription for voicemails stored externally.


We are having to create internal voicemail boxes and regularly clear out the message just to deliver transcription to our customers.

  • Megan Flaherty
  • Jun 16 2023