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Submitted ideas will be evaluated by our product teams for upcoming releases and will be responded to so you know where things stand. For product support, please use the community forums or contact TAC.

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On Control Hub, add a tool for reviewing WebEx CC call quality metrics.

Not yet have WebEx CC call quality metrics available on Control Hub.

The troubleshooting tool on Control Hub is a tool for checking the communication quality of WebEx Meetings and WebEx Calling, but it cannot check the call quality of WebEx CC.


On Control Hub>troubleshooting search Session ID , even if the call quality is found to be poor, it cannot be used as the basis for judging WebEx CC call quality metrics.

  • Yu Zhou
  • Jun 22 2023